Temporary work usually involves three parties: you, a staffing agency, and the organization where you do the work. Knowing who handles each part of the arrangement can make an assignment easier to navigate. The details depend on your location and your agreement, so ask questions rather than assuming every agency works the same way.

Who employs you?

In many arrangements, the agency hires and pays you while a client organization directs your day-to-day tasks. Other arrangements work differently. Ask who your employer is, who provides your employment documents, and who handles payroll. Get the names and contact details of both your agency contact and your on-site supervisor.

The workplace may set your daily priorities, but questions about your employment terms may belong with the agency. If you are unsure who should handle an issue, ask both contacts to clarify their responsibilities.

How assignments are offered

An agency may contact you when a role matches your availability and experience. You might speak with a recruiter, meet the client, or complete checks relevant to the role. An offer of an assignment is not the same as a promise of continuing work.

Before accepting, confirm the duties, location, start date, expected schedule, likely length, and pay terms. Ask what happens if the start date changes or the client ends the assignment early. Request the important details in writing.

Timesheets and getting paid

Find out how to record your hours, who approves them, and when they must be submitted. Keep your own record of hours worked and any corrections. Ask how breaks, training, and overtime should be recorded; the rules depend on local law and your terms.

If a timesheet or payment looks wrong, contact the agency promptly and keep a copy of the conversation.

Before you say yes

  • Confirm the pay rate, pay schedule, and any stated deductions.
  • Ask about required equipment, safety training, and expenses.
  • Read the assignment terms and check local employment laws if anything is unclear. Do not rely on a verbal promise when a specific term matters to you.